Terms of Use

Effective Date: 2nd May 2025

Welcome to House of Somatics (“we”, “our”, or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, services, and any associated content at www.houseofsomatics.com (the “Website”).

By accessing or using our Website, booking a service, or creating an account, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

1. About Us

House of Somatics
Queen Caroline Street
London, W6 9QL
United Kingdom
Website: www.houseofsomatics.com

2. Use of Our Website

You agree to use our Website only for lawful purposes and in a way that does not infringe on the rights of, restrict or inhibit anyone else’s use and enjoyment.

You must not:

Use the Website in any unlawful or fraudulent manner
Attempt to gain unauthorised access to the Website or servers
Reproduce, duplicate, copy or resell any part of the Website without permission
Interfering with the security or performance of the Website

3. User Accounts

To access certain features (e.g., booking services or managing appointments), you may need to create an account.

You agree to:

Provide accurate and complete information during registration
Keep your login credentials secure
Notify us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate accounts if we suspect misuse or violation of these Terms.

4. Booking & Payment

All bookings are subject to availability and confirmation.

Payments are processed securely through WIX
By making a booking, you agree to the total amount displayed at checkout
You are responsible for ensuring that your contact and billing information is accurate

We reserve the right to refuse or cancel bookings for reasons including suspected fraud, scheduling conflicts, or breach of these Terms.

5. Cancellations & Refunds

Please refer to our Cancellation & Refund Policy for details on:

How to cancel or reschedule appointments
Eligibility for refunds or credits
Deadlines and fees (if applicable)

This policy forms part of these Terms and may be updated periodically.

6. Intellectual Property

All content on this Website—including logos, text, graphics, photos, and videos—is the property of House of Somatics or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may:

View and print pages for personal use only

You may not:

Reproduce, distribute, or exploit any part of the Website for commercial use without express written permission

7. Privacy

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect and handle your personal data. Please read it carefully before using our services.

8. Limitation of Liability

To the fullest extent permitted by law, House of Somatics shall not be liable for:

Any indirect, incidental, or consequential loss or damage
Loss of data, income, or business opportunities arising from the use or inability to use the Website or services
Any inaccurate information or content posted on the Website by users or third parties

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any liability which cannot be excluded under UK law.

9. Third-Party Services

We may use third-party tools such as:

WIX for secure payments
Google Analytics and Wix Analytics for performance tracking

You acknowledge and agree that your use of these services is subject to their own terms and privacy policies, and we are not responsible for their practices.

10. Changes to These Terms

We may update these Terms at any time. When we do, we will revise the “Effective Date” at the top of this page. Significant changes will be communicated via email or a notice on our website.

Continued use of our Website after changes constitutes your acceptance of the new Terms.

11. Termination

We reserve the right to suspend or terminate your access to the Website or services at our sole discretion, with or without notice, if we believe you are violating these Terms or applicable laws.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms, please contact us:

House of Somatics
Queen Caroline Street
London, W6 9QL
United Kingdom
Email: hello@houseofsomatics.com